No. The room is empty with no phone line or WIFI.
No. However we have a temperature control system in place which maintains and regulates the temperature inside the storage rooms, throughout the year.
Yes. The stores have been constructed with disabled access in mind and where possible we can alter rooms to a required size. Please speak to our Estate Manager if this is required to see what is possible.
No. Surewise will provide insurance cover whether you are a business customer or a domestic customer, as the insurance is specific to the goods you are storing, not the user type. If you are using your own insurance, please ensure it states it is suitable for self-storage in a place away from your office / normal business location.
No. Our CCTV covers most corridors and all entrances, exits and external areas, not the inside of your storage room.
Yes. You must not store (and you must not allow any other person to store) any of the following in the room:
Food or perishable goods – unless approved by us and provided that they are protected from and do not attract vermin; plants, birds, fish, animals or any other creatures
Combustible, flammable, explosive or oxidising materials, liquids or gases e.g. paint, petrol, oil, cleaning solvents, gas cylinders, cellulose nitrate film, fireworks
Firearms, weapons, ammunition, explosives or the components thereof; chemicals, radioactive materials, biological agents
Pollutants, toxic or hazardous materials or contaminated goods or other materials of a potentially dangerous nature
Any item which emits any fumes, smell or odour
Any illegal substances, illegal items or goods illegally obtained, including counterfeit goods, illicit (smuggled/counterfeit) tobacco, illicit alcohol, unlicensed medicines, unsafe goods (including toys, electrical items, cosmetics, fireworks)
Compressed non-flammable gases without our written consent and in accordance with our specific requirements
Any item of high value requiring specialist storage (including without limitation jewellery, money, bullion, deeds, bonds, securities, stamps, antiques, fine art or fine wines
Tyres, asbestos or waste materials including any materials or goods for export deemed to be waste e.g. used electrical equipment (unless tested and certified for re-use), used vehicles or parts thereof.
No. This is not a service we offer, however we have trolley’s onsite at your disposal. These are stored in or near the loading bay when not in use. Please return the trolleys back to their designated area when you have finished with them.
No. We monitor the premises regularly and have a facilities team that ensure any wear and tear is kept on top of to prevent issues of this nature from occurring.
All prices shown online are our current live prices which are identical to those offered in the store. Prices can change frequently and may differ if obtaining a quote at a later date. Your quote confirmation letter or email from the website or store, guarantees the price offered to you for a period of 28 days.
Yes. Think of us like a hotel. You get your own room for only your goods. You sign the Customer Licence and you are responsible for everything you put into your room.
You do not share your room with anyone else, unless you have given permission for them to access your room – if you do this, don’t forget to tell us their details, so we know they have access to your room.
