You will start to pay for your storage from the day you sign the Storage Licence and move in. You will then continue to make a payment every 4 weeks, unless you have arranged to pre pay for a set period of time such as a year.
1 month notice before your chosen move out day.
We recommend you get to the store at least an hour before we close to ensure all paperwork is completed and you have moved in before our store reception closes. Once the reception is closed, you will only have access to your room during the usual operating hours of 7am – 11pm Monday to Sunday.
Reserving is free of charge and is quick and simple to do. Your first payment will be made when you arrive at the store to sign your Customer Licence. At that point you will be asked to pay a security deposit, usually equivalent to 1 month’s storage costs (inc. VAT).
The security deposit is a one-off payment which is refundable when you move out, provided you leave the room in the same condition as when you rented it. You are also required to pay for your storage, 4 weekly and in advance and insure your goods whilst they are in storage.
All our storage rooms have lighting, however power points are not provided.
Our full Privacy Policy is available here for you to read. The date the policy was last updated is displayed at the very end of the document.
The building accommodates a passenger lift and two goods lifts. The weight limit of the goods lift is 26 people or 2000kg per lift and the passenger lift is 10 people or 800kg.
We tend to work on ‘square foot measurements’, as we do not charge on a cubic volume capacity, but rather on a square foot capacity.
To work out the cubic square feet of a room, take the square foot, and times by the height of the room. The majority of our storage rooms are usually 14ft high, however this can vary on location of the storage unit room within the building.
If you need specific details, please contact us on 020 8964 7575.
Minimum length of stay is 3 months. Payment is 4 weekly and in advance.
The minimum value is the full new replacement value of your goods. Please be aware that the consequence of under insurance will be a reduced settlement of any claim.