When do I start paying?

You will start to pay for your storage from the day you sign the Storage Licence and move in. You will then continue to make a payment every 4 weeks, unless you have arranged to pre pay for a set period of time such as a year.

We recommend you get to the store at least an hour before we close to ensure all paperwork is completed and you have moved in before our store reception closes. Once the reception is closed, you will only have access to your room during the usual operating hours of 7am – 11pm Monday to Sunday.

Reserving is free of charge and is quick and simple to do. Your first payment will be made when you arrive at the store to sign your Customer Licence. At that point you will be asked to pay a security deposit, usually equivalent to 1 month’s storage costs (inc. VAT).

The security deposit is a one-off payment which is refundable when you move out, provided you leave the room in the same condition as when you rented it. You are also required to pay for your storage, 4 weekly and in advance and insure your goods whilst they are in storage.

We tend to work on ‘square foot measurements’, as we do not charge on a cubic volume capacity, but rather on a square foot capacity.

To work out the cubic square feet of a room, take the square foot, and times by the height of the room. The majority of our storage rooms are usually 14ft high, however this can vary on location of the storage unit room within the building.

If you need specific details, please contact us on 020 8964 7575.