I haven’t paid my bill, can I access my storage space?
This depends how late you are in paying your bill. We will send you a reminder before your due date so you will have every opportunity to pay before going past your due date.
If however you do, we will allow you 7 days to settle your outstanding amount. After this time you will be charged a penalty late charge and access to your room will be restricted until the account is settled.
You will be informed in writing when this takes place, as per the terms of your Customer Licence that you signed. If the account remains outstanding, we reserve the right to dispose of the contents of the storage room.